Part I. Effective Speaking.” By Pamela Wiggins, Ed.D., Florida Supreme Court Certified Family Mediator.
Successful mediation requires having certain skills. One such skill is Effective Speaking. Without this skill, negotiations during mediation will be difficult if not impossible. The necessity for mediation arises because neither party will be able to get everything they want. Knowing that there must be concessions, each party in the negotiation is required to adopt an attitude of understanding that they must get the best outcome possible in a way which is acceptable to the other party. The importance of effective speaking and listening is clear; it is necessary to establish what you are looking for and what you are prepared to accept, while understanding what the other parties will be happy with.
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